COOL logo COOL
LEGAL

COOL

Privacy Policy

This Privacy Policy explains how COOL (“COOL”, “we”, “us”, or “our”) collects, uses, and protects information when you access or use our websites, applications, and related services (the “Services”).

1. Information we collect

We may collect limited information necessary to operate and improve the Services. This may include:

  • Contact information such as email address when voluntarily provided.
  • Wallet addresses and transaction-related metadata submitted through the Services.
  • Technical data such as IP address, browser type, device information, and usage logs.

2. Information we do not collect

We do not intentionally collect:

  • Private keys or seed phrases.
  • Passwords for non-COOL services.
  • Government-issued identification unless explicitly stated.

3. How we use information

We use collected information solely to:

  • Provide, operate, and maintain the Services.
  • Communicate updates, notices, or responses to inquiries.
  • Monitor performance, security, and usage trends.
  • Improve functionality, reliability, and user experience.

4. Blockchain data

Blockchain transactions are public by nature. Information stored on a blockchain is not controlled by COOL and may be permanently accessible. We are not responsible for how third parties use public blockchain data.

5. Cookies and analytics

We may use cookies or similar technologies to analyze usage and improve the Services. You may disable cookies through your browser settings, though some features may not function properly.

6. Third-party services

The Services may rely on or link to third-party providers including wallets, RPC endpoints, analytics tools, hosting services, or form processors. These third parties operate under their own privacy policies, and we are not responsible for their practices.

7. Data sharing

We do not sell personal data. We may share information only:

  • With service providers necessary to operate the Services.
  • To comply with legal obligations or lawful requests.
  • To protect the rights, safety, and security of COOL or users.

8. Data retention

We retain information only as long as necessary to fulfill the purposes described in this Policy or as required by law. Blockchain data may be retained indefinitely due to its nature.

9. Security

We implement reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

10. International use

The Services may be accessed globally. By using the Services, you understand that information may be processed in jurisdictions with different data protection laws than your own.

11. Your choices

You may choose not to provide certain information, but doing so may limit access to some features of the Services. You may also contact us to request deletion of non-blockchain data where legally permissible.

12. Children’s privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The effective date above will reflect the most recent version. Continued use of the Services constitutes acceptance of the updated Policy.

14. Contact

If you have questions about this Privacy Policy or our data practices, contact us at: [email protected]